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Upgrade Your Account

Upgrade your legacy account to be linked to a cell/mobile phone.

For legacy accounts (accounts created before June 1, 2017), this will add your cell/mobile phone number to the account for verification. This is more secure than email verification. You will be asked to provide a cell/mobile phone number and a text message will be sent to this phone for verification.
Learn how Cyan obtains and uses this information.

This will also activate an old account that was deactivated from being inactive.

Please enter the email address you use for logging into Myst Online: Uru Live. You still need access to this email account because you will be emailed a link to continue the upgrade process.

E-Mail:

NOTE: This will not update your forum account.
If you no longer have access to this email address you will not be able to use this self-service account upgrade facility and should contact support@cyan.com for assistance.

Click on "I'm not a robot" and then click "Next" to continue: